Wednesday, June 6, 2007

Seattle's Best, 4th and Spring


In addition to scoping out coffee shops for you, readers, I decided to see which major chain is the best to work for, in case anyone wants a job as a barista. I began at Seattle's Best on 4th and Spring downtown. This shop was very clean, and cozy with big stuffed armed chairs and red-painted walls.

There was no line, but a few customers were seated in chairs around the store. This Seattle's Best is underneath the Executive Suites Hotel, so many of their customers are hotel guests. I spoke with Millia, one of the shift supervisors at Seattle's Best.

She has worked at Seattle's Best for one year, and she loves her job. Because Seattle's Best is owned by Starbucks, she is actually employed by Starbucks Co.

She explained that Starbucks has many opportunities for employees to advance in the company, which she'd like to do one day.

In her opinion, Seattle's Best focuses most on Customer Satisfaction. She said they aim to run their store in a way which please the customers. This is accomplished by making sure all members of the Seattle's Best team have a good knowledge of all aspects of the store. They do not focus heavily on making drinks, but rather interaction with the customer and creating a welcoming atmosphere.

I definitely noticed the atmosphere of the store was clean and welcoming, and the baristas were friendly. My drink, a caramel tea latte, was delicious. Millia's says her favorite drink is a Caramel Macchiato.

Millia enjoys the downtown location, as they get a variety of customers. She loves talking with the different people.

I would encourage anyone who wants a welcoming, friendly atmosphere, and who loves interacting with people to visit Seattle's Best.

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