I decided to continue my exploration of coffee shops on Capitol Hill with Starbucks arch nemesis, da da da duuum....Tullys. The Tully's on Pike and Broadway is an interesting place, to say the least.
I entered the store this morning around 8am, and immediately felt like an idiot as I tried to pull on their bizzare ornate front door. Turns out, the door pushes inward. duh.
Inside it was busy, but not nearly as crowded as Starbucks the day before. The interior of this Tully's is drab and worn, despite their valiant attempts to cover the walls with cheerful blue paint. The furniture is old, and the carpet (why put carpet in a coffee shop, a prime place for spills??), suprise, suprise, is stained. However, the retail is neatly arranged, and looked good, despite the shabby wooden shelves that housed it.
Moving on from the scruffy-looking shop... to the scruffy-looking employees. Two barista's were working, a male and female.
Now, like the carpet, I dont understand why Tully's has their employees wear white shirts. Again, prime for showcasing stains.
Anyway, the male was literally scruffy--obviously hadn't shaved this morning--his shirt was DIRTY, and he had about a million earrnings all over his face. OK, maybe thats a slight exaggeration, but still. I think when you are in the customer service industry, you need to look presentable. His female co worker was not much better. Her shirt was clean, but her hair was all over the place (yes, I checked my Americano for strays), and she had black make-up streaked all over her face. yuck.
Neither of them were very professional while taking my order, but they were friendly, and somewhat efficient, considering there wasnt anyone waiting in front of me.
I dont mean to be bashing these poor barista's, but half of the coffee experience is the ATMOSPHERE. This Tully's gets a whopping score of 1.5 in that category.
On a more positive note, I ordered an Americano, in order to compare it with my bitter Starbucks drink from yesterday. Congratulations to the female barista, who made my drink perfectly, and it tasted delicious. No broken crema, and no hair (suprisingly and thankfully).
I do not think I would choose to be in this store longer than absolutely necessary, but they DO make quality drinks--which is certainly important. I would stop here again to get coffee, but only if I was on my way to somewhere else.
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